Due to staff holiday, orders will be fulfilled Monday 10/18. Free US Shipping all orders $50+

Shipping Policy

Domestic Shipping

How long does shipping within the US take?

We offer free standard shipping over orders $50, within the US which takes 3-5 business days. For faster shipments, please indicate priority mail at checkout.

You will receive an email once your order is shipped with your tracking number. 

Do you refund shipping fees?

Shipping fees are non-refundable.  

International Shipping

When ordering outside of the United States of America, the recipient is responsible for assuring the product can be legally imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. Pretty & Petite has no control over these charges, nor can we predict what they may be.

Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

To avoid a delay in receiving your order from customs, we strongly suggest:

  • Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.

We do not refund original shipping charges for goods that are refused for delivery at customs.

If you have any questions regarding your international order, please contact us at contact@prettyandpetites.com

How long does it take to ship internationally?

Shipment time will depend on country, an estimated time will show up at checkout. 

Do you refund shipping fees?

Shipping fees are non-refundable.